What essential communication skills should a DIVO develop?

A Division Officer (DIVO) must prioritize clear and concise verbal and written communication skills to relay information effectively. This is essential because a DIVO is often tasked with communicating directives, updates, and critical information to their team and superiors. Effective communication ensures that messages are understood without ambiguity, which is crucial in maintaining operational efficiency and fostering teamwork.

The ability to be clear and concise helps to prevent misunderstandings that can lead to mistakes or inefficiencies, especially in high-pressure environments where timely decisions are required. Additionally, written communication must be direct and to the point, as written documents may serve as formal records of instructions and decisions taken.

While other skills such as persuasion, technical jargon, and networking are beneficial in various contexts, they do not take precedence over the fundamental need for clear communication. A DIVO’s primary responsibility is to lead and manage their division effectively, and this begins with the ability to share information that is easily understood by all involved.